Service Request Ticket - # 69153

Service Request Information

CONTACT Name Shumake, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2018 09:32 AM
Department Business Services Phone 88169
Location Email shumakej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141209[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1K6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 1K6LV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:65:55

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 13, 2018 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 13, 2018 11:22 AM 
told her to use IE because sophos doesnt like the
old firefox.
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Megan Thibeault Sep 13, 2018 09:53 AM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Sep 13, 2018 09:32 AM 
computer randomly shutting her out of all her 
browsers while she is working
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