Service Request Ticket - # 69156

Service Request Information

CONTACT Name Dechatelet, Ted   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2018 09:51 AM
Department Creative Arts Phone 88879
Location Email dechatet@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150416[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. SC1MRD0L5DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.5 (LEOPARD) Software Microsoft Desktop Education license allows install of Office 2011 for MAC and above XXXX2015004715;

Wired NIC 38:C9:86:42:69:4B


Wireless NIC A4:D1:8C:60:7D:B2


Bluetooth NIC A4:D1:8C:60:7D:B3

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Sep 13, 2018 04:58 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Sep 13, 2018 04:58 PM 
He's all good
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Megan Thibeault Sep 13, 2018 09:52 AM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Sep 13, 2018 09:51 AM 
Status changed from (1) Pending to (2) Scheduled
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Brighton Bohnenkamp Sep 13, 2018 09:51 AM 
Getting an error code when trying to print "hold 
for authentication"
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