Service Request Ticket - # 69159

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2018 10:39 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080159[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 2208FP 22in monitor
Serial No. CN0F532H71618871A4LM Location PDR
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Sep 17, 2018 01:50 PM 
20130532[Edit Inv] was taken to them
 Add Attachment
Gino Salazar Sep 17, 2018 10:01 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Sep 17, 2018 10:01 AM 
She is set up, she just has to call telecom to get the port switched 
from Vdi to regular ethernet
 Add Attachment
Gino Salazar Sep 13, 2018 11:27 AM 
Cheri Darby wants a loaner machine, VDI is too much of a pain
 Add Attachment
Peter Puettmann Sep 13, 2018 10:57 AM 
Task reassigned to Giovanni Salazar.
 Add Attachment
Megan Thibeault Sep 13, 2018 10:55 AM 
Task reassigned to Peter Puettmann.
 Add Attachment
Brighton Bohnenkamp Sep 13, 2018 10:39 AM 
Needs print key button to work on her machine
Add Attachment