Service Request Ticket - # 69172

Service Request Information

CONTACT Name Hendrickson, Miranda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2018 01:20 PM
Department Business Services Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141204[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3ZYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3ZYKV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:BA:22

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 13, 2018 04:13 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 13, 2018 04:13 PM 
They switched their Ethernet cord from VDI to a
Tower. Paul will need to fix it in order for it to
work.
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Megan Thibeault Sep 13, 2018 03:01 PM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Sep 13, 2018 01:20 PM 
Running slow and won't let student log on
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