Service Request Ticket - # 69176

Service Request Information

CONTACT Name McKiel, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2018 04:37 PM
Department Library & Media Services Phone 88886
Location Email mckiela@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150252[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C8NS362 Description Dell Latitude E7250 (i5-5300U, 8GB RAM 256HD)
Serial No. C8NS362 Location PDR 2023 Giveaway

CPU Intel Core i5-5300U(Dual Core, 2.3GHz, 3M, 15W)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Ed license XXXX2015004715

Wired NIC 20:47:47:EE:D8:DF


Wireless NIC DC:53:60:6E:FB:E0


Bluetooth NIC DC:53:60:6E:FB:E4

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 13, 2018 04:38 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 13, 2018 04:38 PM 
He called back and said the charger was not all 
the way plugged in.
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Shandelle Plasker Sep 13, 2018 04:38 PM 
Task reassigned to Shandelle Pepper.
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Shandelle Plasker Sep 13, 2018 04:37 PM 
The laptop just turned off. He said a message 
popped up right before it shut down that said 
power low but he has the charger plugged in.
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