Service Request Ticket - # 69196

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2018 03:51 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160106[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch w/ Retina 5K display #Z0SD
Serial No. D25S40TWGQ18 Location PDR

CPU Intel Core i7(4.0GHz quad)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; Final Cut Pro X from P0101469; bundled software for W#20160197 NEWERTECH miniStack VISA2016005528(under drivers on TDRIVE); Roxio Toast Titanium (v.11)from P0092312(STOCK) UPGRADED to Roxio Toast Titanium v17 UCS2018009107

Wired NIC A8:60:B6:02:DD:16


Wireless NIC 28:F0:76:4A:79:52


Bluetooth NIC 28:F0:76:4A:79:53

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Megan Thibeault Sep 14, 2018 04:35 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 14, 2018 04:35 PM 
he fixed it, plugin issue
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Megan Thibeault Sep 14, 2018 03:51 PM 
Andy 89303
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Megan Thibeault Sep 14, 2018 03:51 PM 
photoshop not working, freezing the whole machine
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