Service Request Ticket - # 69200

Service Request Information

CONTACT Name West, Beverly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2018 08:00 AM
Department VP Academic Affairs/Provost Phone 88796
Location Email westb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121220[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKV1T6DV30 Location Going to PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090649,[TRANSFERED from W#20091006- Adobe CS6 Design&Web Premium from P0090339], Adobe Photoshop Lightroom 5 MAC from P0095735; Adobe Acrobat Pro XI(annual subscription) XXXX2014004507 SR56413

Wired NIC 10:DD:B1:DA:1E:36


Wireless NIC 88:1F:A1:1F:9A:D0


Bluetooth NIC 88:1F:A1:1F:9A:D1

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 17, 2018 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 17, 2018 01:46 PM 
Gave admin rights and updated sophos
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Erika Enriquez Sep 17, 2018 11:00 AM 
Task reassigned to Erika Enriquez.
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Megan Thibeault Sep 17, 2018 08:00 AM 
****This is an email****
Hi,
I'd like to get admin access on the laptop I'm
currently using, so that I can set up printers as
needed and other similar tasks. I will be working
in a different building than normal for a few days
this week, so I'd greatly appreciate if this could
be done Monday afternoon (when I'll be in ITC
204/5), or Tuesday morning (I'll be in Todd Hall,
room 102, or nearby). I'm also willing to bring
the laptop to the UCS office, if there is a time
that someone will be available to do that.

It is a Macbook, WOU # 20121220[Edit Inv] - it is my
department's loaner/spare that I'm using while
waiting for my permanent laptop to arrive.

Thanks,

Bev
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