Service Request Ticket - # 69209

Service Request Information

CONTACT Name Lydum, Randi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2018 10:54 AM
Department Athletics Phone 88121
Location Email lydumr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121262[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 18KPHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18KPHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:48:32

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 17, 2018 01:31 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 17, 2018 01:30 PM 
Done!
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Shina Oladiti Sep 17, 2018 12:50 PM 
Task reassigned to Shina Oladiti.
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Natalie Plasker Sep 17, 2018 10:54 AM 
Computer is not turning on, and they have checked
that everything is plugged in.
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