Service Request Ticket - # 69233

Service Request Information

CONTACT Name Carrillo, Luanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2018 08:21 AM
Department Multicultural Student Services Phone 89233
Location Email carrillol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160990[Edit Inv] (opens in a new window) Bldg/Room WUC 212F
Service Tag 1534LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1534LH2 Location Student's Office

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0B:BD

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 18, 2018 10:46 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 18, 2018 10:46 AM 
done
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Erika Enriquez Sep 18, 2018 09:52 AM 
****This is an outgoing email****
Hi Luanne,

I need some additional information regarding
service request #69233

Description: **9/18 by 4pm** Computer move to top
of desk

We were just wondering where you were now located?
And if you are available right now for me to get
this task done for you?

Thank you,
Erika
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Public
Erika Enriquez Sep 18, 2018 09:33 AM 
Task reassigned to Erika Enriquez.
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Emma Feldman Sep 18, 2018 08:21 AM 
She wants her computer moved to on top of her
desk, it is currently below it.
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