Service Request Ticket - # 69252

Service Request Information

CONTACT Name Finch, Rhys   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2018 04:29 PM
Department Student Media Phone 89697
Location Email finchr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100128[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 278TMM1 Location PDR

CPU Unknown


OS Unknown Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:06:FA

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 19, 2018 11:26 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 19, 2018 11:26 AM 
computers are toast
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Erika Enriquez Sep 19, 2018 09:33 AM 
Task reassigned to Erika Enriquez.
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Emma Feldman Sep 18, 2018 04:29 PM 
Three of the PCs in Terry House room 101 are not
turning on/operating correctly. Their IDs are:

20100128[Edit Inv]
20100095[Edit Inv]
20100119[Edit Inv]

I'll leave the office open from 8 am - 5 pm
through Friday, so that even if I'm not here, the
building can be accessed. Many thanks!
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