Service Request Ticket - # 69255

Service Request Information

CONTACT Name McGovern, Terry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2018 08:24 AM
Department Human Resources Phone Terry
Location Email mcgovernt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130522[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WM8FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WM8FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:40

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 19, 2018 03:23 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 19, 2018 03:23 PM 
reinstalled it
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Shandelle Plasker Sep 19, 2018 08:24 AM 
When oping firefox it has an error that says 
windows can not find then C drive route. Probably 
just needs re-install
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