Service Request Ticket

Service Request Information

CONTACT	Name	Dreyer, Kyler	Date	Sep 19, 2018 11:08 AM
	Department	Registrar’s Office	Phone	88806
	Location		Email	dreyerk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20161000 (opens in a new window)	Bldg/Room	WEL 207
	Service Tag	157YKH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	157YKH2	Location	General Office
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2016005511;
	Wired NIC	50:9A:4C:46:0D:A2

TECHS	Submitted by	Emma Feldman	Contact	efeldman14@wou.edu	88925
	Primary Technician		Contact	rjohnson17@wou.edu	88925

Entered by	Date	Memo
Reggie Johnson			Email Public
Entered by	Date	Memo
Reggie Johnson	Sep 20, 2018 01:26 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	Sep 20, 2018 01:26 PM	task completed	Add Attachment
Erika Enriquez	Sep 20, 2018 11:22 AM	Task reassigned to Reggie Johnson.	Add Attachment
Brighton Bohnenkamp	Sep 20, 2018 09:11 AM	Task reassigned to UCS Tech.	Add Attachment
Brighton Bohnenkamp	Sep 20, 2018 09:11 AM	Needs to be mapped for gawilson16	Add Attachment
Emma Feldman	Sep 19, 2018 11:08 AM	Share name: RegAll	Add Attachment Public
Emma Feldman	Sep 19, 2018 11:08 AM	Department: Registration	Add Attachment Public
Emma Feldman	Sep 19, 2018 11:08 AM	**This is an email** Access to Idrive RegAll, Already has approval,	Add Attachment