Service Request Ticket - # 69277

Service Request Information

CONTACT Name Lavender, Lindsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2018 01:39 PM
Department Student Health & Counseling Center Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170845[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag JKQHJM2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. JKQHJM2 Location PDR room it has a bad battery

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC D8:9E:F3:FE:35:12


Wireless NIC 00:21:6A:F6:65:67


Bluetooth NIC 00:21:6A:F6:65:6B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 24, 2018 04:00 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Sep 24, 2018 04:00 PM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Sep 24, 2018 03:50 PM 
Delivered wireless 
numeric key pad to 
Lindsay for laptop 20170845[Edit Inv]
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Megan Thibeault Sep 24, 2018 03:10 PM 
88313
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Tricia Flaherty Sep 19, 2018 01:39 PM 
This is on inventory counter shelf with invoice; This was ordered for Lindsey Lavender to go 
with W#20170845[Edit Inv] but that is listed as Jacqlyn in inventory so make sure we were given 
correct W# for the laptop; the order contact is Trisha Guy
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