Service Request Ticket - # 69294

Service Request Information

CONTACT Name Pahlke, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2018 10:16 AM
Department Education & Leadership Phone 88675
Location Email pahlkee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20180335[Edit Inv] (opens in a new window) Bldg/Room RWEC 164
Service Tag Description Brother ImageCenter Desktop Scanner#ADS-2800W
Serial No. U64278F8G225049 Location Olivia Flores
TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

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Entered by Date Memo
Tricia Flaherty Sep 24, 2018 12:07 PM 
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Sep 24, 2018 12:07 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Tricia Flaherty Sep 24, 2018 12:06 PM 
*** DUPLUCATE task to SR#69295*** closing SR 69294
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Reggie Johnson Sep 21, 2018 04:22 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Reggie Johnson Sep 21, 2018 04:18 PM 
Task reassigned to UCS Tech.
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Reggie Johnson Sep 21, 2018 02:48 PM 
****This is an outgoing email****
Hi Emily,

I need some additional information regarding 
service request #69294

Description: NEW EQUIP SETUP: Deliver Brother 
ImageCenter Desktop Scanner#ADS-2800W	 to RWEC 
164

Your new desktop scanner has arrived and is 
ready for delivery. What date and time works 
best with your schedule for a UCS tech to visit 
your office and complete this task?

Thanks,

UCS Tech
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