Service Request Ticket - # 69301

Service Request Information

CONTACT Name Fewx, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2018 12:41 PM
Department The Research Institute Phone 88615
Location Email fewxa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140285[Edit Inv] (opens in a new window) Bldg/Room BELL 313
Service Tag 76LJJ12 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. 76ljj12 Location Division laptop- W20140369 was lost

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0095315;software from desktopW#20100691 SQL comparison Bundle from VISA2009000922 moved from W#20041040, Snagit WIN v11.0 from VISA2012003085; Microsoft SQL Server 2014 Developer Edition from P0095541; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop NOV2016; TRANSFERRED SPSS Statistics Standard Authorized User PERPETUAL LICENSE P0103667 from Brian Johnson to Andrea Fewx DEC2017 see T:\Spss\SPSS2x_TRI_PERPETUAL RENEWALS;

Wired NIC EC:F4:BB:65:31:39


Wireless NIC 80:00:0B:23:8B:15


Bluetooth NIC 80:00:0B:23:8B:19

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 21, 2018 09:03 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 21, 2018 09:03 AM 
Had to make chrome her default browser
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Erika Enriquez Sep 20, 2018 02:06 PM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Sep 20, 2018 12:41 PM 
When trying to open excel It is giving an error 
message saying "no program is registered to open 
this file."
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