Service Request Ticket - # 69308

Service Request Information

CONTACT Name Danner, Natalie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2018 02:12 PM
Department College of Education Phone 89248
Location Email dannern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150623[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25RT0WDGG7D Location PDR room

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2015004715;

Wired NIC 38:C9:86:47:13:D5


Wireless NIC 28:F0:76:46:6C:2C


Bluetooth NIC 28:F0:76:46:6C:2D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 20, 2018 03:25 PM 
Status changed from (2) Scheduled to (5) Completed
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Erika Enriquez Sep 20, 2018 03:25 PM 
Her computer is running a little slow. But it’s not broken. She 
just had a reimage in July. Told her if it gets super bad to call 
us
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Erika Enriquez Sep 20, 2018 02:39 PM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Sep 20, 2018 02:12 PM 
Computer running slow and opening up Microsoft on 
its own
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