Service Request Ticket - # 69309

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2018 02:15 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180337[Edit Inv] (opens in a new window) Bldg/Room OPE 206
Service Tag Description Apple Mac Mini, 2.6GHz dual-core Intel i5, 8GB
Serial No. C07WH0V2G1HW Location OPE206 Dance Conference Room

CPU Intel Core i5(2.6GHz dual-core)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2018007938

Wired NIC 1C:36:BB:F0:D5:1E


Wireless NIC 78:7B:8A:D1:BB:ED


Bluetooth NIC 1C:36:BB:F0:D5:1F

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 04, 2018 07:44 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Oct 04, 2018 07:44 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Megan Thibeault Oct 04, 2018 07:44 AM 
Nathan received this yesterday.
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Reggie Johnson Oct 01, 2018 11:47 AM 
Task reassigned to UCS Tech.
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Reggie Johnson Oct 01, 2018 11:46 AM 
****This is an outgoing email****
Hi Nathan,

I need some additional information regarding service 
request #69309

Description: NEW EQUIP SETUP: Deliver Apple Mac Mini, 
along with Magic Mouse and keyboard to Old PE 206

Your Apple Mac Mini is ready for delivery. We want to 
know your availability this week so that a UCS Tech 
can visit your office and set up your machine. 

Thanks,

Reggie Johnson
UCS Tech
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Public
Erika Enriquez Sep 28, 2018 12:11 PM 
Task reassigned to Reggie Johnson.
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Erika Enriquez Sep 28, 2018 10:09 AM 
Task reassigned to Erika Enriquez.
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Reggie Johnson Sep 21, 2018 03:13 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Reggie Johnson Sep 21, 2018 03:13 PM 
20180337[Edit Inv] has been 
imaged and has not 
been set up. Waiting 
for delivery to 
Nathan Sauer for 
final set up. Cpu is 
ready for delivery.
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Reggie Johnson Sep 21, 2018 02:22 PM 
20180337[Edit Inv] is imaging 
on the stand up 
desk.
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Jacob McMurrin Sep 20, 2018 02:15 PM 
NEW EQUIP SETUP: Deliver Apple Mac Mini, along with 
Magic Mouse and keyboard to Old PE 206. Equipment is 
located in ITC013.
Notes: This is for DANCE conference Room station, once it 
has an image please deliver to Nathan Sauer for final Setup 
(Rack Space for project is in ITC013 halway, see sinage.
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