Service Request Ticket - # 69314

Service Request Information

CONTACT Name Pratt, Kristen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2018 02:42 PM
Department Education & Leadership Phone 89221
Location Email prattk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170679[Edit Inv] (opens in a new window) Bldg/Room RWEC 133
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. D25W80KFJ1G9 Location Kristen Pratt, TT Asst Professor

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552; ATLAS.ti 8 for MAC Educational Single User VISA2018007864; EndNote X9 MAC/WIN license UCS2018008743 MAR2019 SR# ;

Wired NIC 78:7B:8A:C7:3E:B1


Wireless NIC 24:F6:77:02:F7:C0


Bluetooth NIC 24:F6:77:02:F7:C1

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 26, 2018 12:38 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 26, 2018 12:38 PM 
Added both printers. She’s good to go.
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Erika Enriquez Sep 26, 2018 12:06 PM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Sep 26, 2018 09:21 AM 
Task reassigned to UCS Tech.
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Brighton Bohnenkamp Sep 24, 2018 12:05 PM 
****This is an email****
Hello Brighton. 

Wednesday between the hours of 12-1 would work. 
Does that work for you all? 
Warmly,
Kristen
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Megan Thibeault Sep 24, 2018 10:31 AM 
Task reassigned to Service Request Desk.
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Megan Thibeault Sep 24, 2018 10:31 AM 
Can you get us availability for this please?
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Erika Enriquez Sep 24, 2018 09:31 AM 
Task reassigned to UCS Tech.
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Erika Enriquez Sep 21, 2018 08:11 AM 
Task reassigned to Erika Enriquez.
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John Rushing Sep 20, 2018 02:42 PM 
She needs help with getting both the ED Copier and 
ED downstairs Copier setup on her computer.  She 
has a copier code now and is ready.  Please 
contact her to schedule availability.
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