Service Request Ticket - # 69317

Service Request Information

CONTACT Name Moreland, Casie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2018 03:30 PM
Department College of Liberal Arts and Sciences Phone 88954
Location Email morelandc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130540[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WG9FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C7:F9:52

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 25, 2018 08:10 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Sep 25, 2018 08:10 AM 
Had to add copier code. She can print now.
 Add Attachment
Shandelle Plasker Sep 24, 2018 08:00 AM 
Task reassigned to Shandelle Pepper.
 Add Attachment
Gino Salazar Sep 21, 2018 08:15 AM 
Task reassigned to UCS Tech.
 Add Attachment
Gino Salazar Sep 21, 2018 08:15 AM 
whoops didn't read the time lol
 Add Attachment
Gino Salazar Sep 21, 2018 08:10 AM 
Task reassigned to Giovanni Salazar.
 Add Attachment
Brighton Bohnenkamp Sep 20, 2018 03:30 PM 
Maaske 312
 Add Attachment
Brighton Bohnenkamp Sep 20, 2018 03:30 PM 
****This is an email****
Hi! This is Casie Moreland. I am a new faculty 
member in the writing program at WOU and am 
having trouble connecting my desktop computer 
to the Maaske printer. Would someone be able to 
help me set this up today?

9/20/18 12:49 PM
 Add Attachment