Service Request Ticket - # 69318

Service Request Information

CONTACT Name Clark, Adry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2018 05:42 PM
Department Service Learning & Career Development Phone 88648
Location Email clarka@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180339[Edit Inv] (opens in a new window) Bldg/Room WUC 119
Service Tag 9LQGZN2 Description Dell Latitude 3380 IntelCore i5, 7200U, 8GB RAM
Serial No. 9LQGZN2 Location SLCD Department laptop #1

CPU Intel i5-7200U 7th Gen(3M Cache, 2.50GHz)WIN10 only


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC 54:48:10:DC:E5:CD


Wireless NIC D8:9C:67:6C:67:5D


Bluetooth NIC D8:9C:67:6C:67:5E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Oct 01, 2018 04:53 PM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Oct 01, 2018 04:10 PM 
Status changed from (2) Scheduled to (5) Completed
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Reggie Johnson Oct 01, 2018 04:10 PM 
Delivered 20180339[Edit Inv], 
20180340[Edit Inv], and 
20180341[Edit Inv] to Adry in 
WUC 119. Updated 
inventory 
accordingly.
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Shina Oladiti Oct 01, 2018 01:53 PM 
Task reassigned to Shina Oladiti.
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Erika Enriquez Sep 28, 2018 10:56 AM 
Status changed from (6) Ready to Deliver to (2) Scheduled
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Erika Enriquez Sep 28, 2018 10:15 AM 
****This is an outgoing email****
Hi Adry,

I need some additional information regarding
service request #69318

Description: NEW EQUIP SETUP: 3 qty  Dell Latitude
3380(no cases) to WUC119 for SLCD departmental
laptops (order#8761)

We were wondering when would be a good time to
come deliver this to you?

-Erika
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Public
Erika Enriquez Sep 28, 2018 10:09 AM 
Task reassigned to UCS Tech.
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Reggie Johnson Sep 21, 2018 01:20 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Reggie Johnson Sep 21, 2018 01:20 PM 
20180339[Edit Inv], 20180340[Edit Inv], 
20180341[Edit Inv] have been 
imaged and are 
prepared for 
delivery.
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Reggie Johnson Sep 21, 2018 08:54 AM 
All three laptops are imaging on stand up desk.
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Tricia Flaherty Sep 20, 2018 05:42 PM 
These three laptops W#20180339[Edit Inv] , W#20180340[Edit Inv] , & 20180341[Edit Inv] are for 
the SLCD Office WUC119 to use as departmental laptops in their Office, 
Dry Clark is the order contact.  They are on the Inventory Counter with 
New Equip Setup forms and an Invoice; They did not order cases.
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