Service Request Ticket - # 69322

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2018 09:32 AM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130905[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 443BV12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 443BV12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:4E:55

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 21, 2018 10:09 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 21, 2018 10:09 AM 
Done
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Erika Enriquez Sep 21, 2018 09:39 AM 
Task reassigned to Erika Enriquez.
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John Rushing Sep 21, 2018 09:32 AM 
Michael asked if we could install Firefox for 
Debbie Braun.  Her firefox is no longer there, 
probably removed by SCCM since there is no 
longer support for 52 ESR version.

I left her a voicemail to contact us.
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