Service Request Ticket - # 69326

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2018 11:13 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160986[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1526LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1526LH2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; PL/SQL developer

Wired NIC 50:9A:4C:46:0B:63

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 21, 2018 11:52 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Sep 21, 2018 11:52 AM 
She needed Firefox updated. Wasn’t happy that she couldn’t 
use Firefox for banner. But once it was updated everything 
worked
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Brighton Bohnenkamp Sep 21, 2018 11:13 AM 
Sophos keeps killing firefox tabs
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