Service Request Ticket - # 69331

Service Request Information

CONTACT Name Wilcox, Buck   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2018 12:33 PM
Department Natural Science Division Phone 89347
Location Email wilcoxb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180239[Edit Inv] (opens in a new window) Bldg/Room TODD 106
Service Tag 75Z5HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 75Z5HQ2 Location Smart Classroom Instructor Station

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:9F:08

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 21, 2018 12:40 PM 
Status changed from (2) Scheduled to (5) Completed
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Erika Enriquez Sep 21, 2018 12:40 PM 
He was clicking on network, not my pc. So once he clicked on 
my pc he was able to see his shared drives
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Brighton Bohnenkamp Sep 21, 2018 12:33 PM 
Drives on instructor station in NS 122 are not 
visible, he is staying until a tech comes by
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