Service Request Ticket - # 69332

Service Request Information

CONTACT Name Willard, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2018 12:42 PM
Department Criminal Justice Phone 88733
Location Email willardj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091289[Edit Inv] (opens in a new window) Bldg/Room MA 214
Service Tag 539ZJM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 539ZJM1 Location Going to PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:DE:3C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Sep 21, 2018 04:10 PM 
Status changed from (2) Scheduled to (5) Completed
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Robbie Downin Sep 21, 2018 04:10 PM 
Moved it and updated Sophos. Tried to run windows 
updates (it hadn't had them in 3 years) and got 
nowhere with that.
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Megan Thibeault Sep 21, 2018 01:38 PM 
Task reassigned to Robbie Downin.
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Megan Thibeault Sep 21, 2018 01:38 PM 
Please update inventory :)
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Brighton Bohnenkamp Sep 21, 2018 12:49 PM 
door is unlocked
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Brighton Bohnenkamp Sep 21, 2018 12:42 PM 
Needs computer 20091289[Edit Inv] set up in maaske 214
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