Service Request Ticket - # 69334

Service Request Information

CONTACT Name Witwer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2018 02:04 PM
Department Business/Economics Division Phone 88421
Location Email witwerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141255[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3KTHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:7F:04

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 21, 2018 03:38 PM 
Status changed from (2) Scheduled to (5) Completed
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Erika Enriquez Sep 21, 2018 03:38 PM 
she was just unable to use it in firefox. Told her
it only works in IE
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Erika Enriquez Sep 21, 2018 02:36 PM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Sep 21, 2018 02:04 PM 
can't get into banner because her java updated
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