Service Request Ticket - # 69342

Service Request Information

CONTACT Name Behmard, Hamid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2018 07:32 AM
Department Mathematics Phone 88869
Location Email behmarh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091340[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 53D0KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53D0KM1 Location Ready to be wiped

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F9:09

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
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Entered by Date Memo
Megan Thibeault May 14, 2019 08:46 AM 
Status changed from (4) On Hold to (5) Completed
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Megan Thibeault Oct 04, 2018 03:39 PM 
Status changed from (1) Pending to (4) On Hold
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Megan Thibeault Sep 24, 2018 09:04 AM 
Robbie delivered today
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Megan Thibeault Sep 24, 2018 07:32 AM 
W20091340 which is exempt is running terrible. It
is a 960, we can't reimage it. I tried some
troubleshooting but it wasn't worth the time it
was running sooo slow. Giving Hamid a loaner for
now. He is aware that he needs to buy a new
station. W20121084 is the loaner for now.
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