Service Request Ticket - # 69361

Service Request Information

CONTACT Name Morgan, Becka   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2018 10:16 AM
Department Computer Science Division Phone 88964
Location Email morganb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161102[Edit Inv] (opens in a new window) Bldg/Room ITC 302C
Service Tag JBJL2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. JBJL2H2 Location Becka Morgan

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;

Wired NIC D4:81:D7:D6:6A:71


Wireless NIC 00:28:F8:FE:0C:45

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 24, 2018 02:52 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Sep 24, 2018 02:52 PM 
Done!
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Shina Oladiti Sep 24, 2018 01:01 PM 
Task reassigned to Shina Oladiti.
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Brighton Bohnenkamp Sep 24, 2018 10:31 AM 
Task reassigned to UCS Tech.
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Brighton Bohnenkamp Sep 24, 2018 10:31 AM 
****This is an email****
I will be in my office until 10:50, from 12 - 
12:50, and from 1-2 today.
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Megan Thibeault Sep 24, 2018 10:29 AM 
Task reassigned to Service Request Desk.
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Megan Thibeault Sep 24, 2018 10:29 AM 
We need more Availablity then one hour
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Brighton Bohnenkamp Sep 24, 2018 10:16 AM 
sophos detected threat needs to be taken care of
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