Service Request Ticket - # 69370

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2018 11:32 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101472[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 450VJQ1 Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 450VJQ1 Location PDR 2023 Giveaway

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:35:64

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Sep 24, 2018 01:17 PM 
Status changed from (2) Scheduled to (5) Completed
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Robbie Downin Sep 24, 2018 01:17 PM 
Got them set up and gave the user admin rights. 
They're a new hire, said their username was 
jgoodwinstrom18 because their a student, but 
there also exists a goodwinstromj so there 
might be an issue later.
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Robbie Downin Sep 24, 2018 12:34 PM 
Task reassigned to Robbie Downin.
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Brighton Bohnenkamp Sep 24, 2018 11:32 AM 
Need help getting computer set up
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