Service Request Ticket - # 69371

Service Request Information

CONTACT Name Hargreaves, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2018 11:34 AM
Department Humanities Division Phone 88764
Location Email hargred@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110894[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2C505V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C505V1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:25:42:F2

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 25, 2018 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 25, 2018 11:04 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Sep 25, 2018 11:04 AM 
spoke with him on the phone and he says its
running at normal speed again. Informed him about
imaging in case he is interested.
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Yumin Chen Sep 24, 2018 04:22 PM 
Call but no answer.
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Megan Thibeault Sep 24, 2018 12:03 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Natalie Plasker Sep 24, 2018 11:34 AM 
His computer has been running very slow for the
last couple of days.  

He is teaching from 12-2, but he said that he will
leave his office open if someone is available to
take a look during that time.
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