Service Request Ticket - # 69379

Service Request Information

CONTACT Name Van Steeter, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2018 01:23 PM
Department Social Science/ Geography and Sustainability Phone 88855
Location Email vanstem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170682[Edit Inv] (opens in a new window) Bldg/Room BELL 216
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. D25W80X4J1G9 Location Mark Van Steeter, Associate Professor of Geography

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552;

Wired NIC 78:7B:8A:C7:A3:B9


Wireless NIC 24:F6:77:01:40:B2


Bluetooth NIC 24:F6:77:01:40:B3

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Oct 09, 2018 02:22 PM 
Status changed from (2) Scheduled to (5) Completed
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Reggie Johnson Oct 09, 2018 02:22 PM 
completed
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Reggie Johnson Oct 09, 2018 12:12 PM 
Task reassigned to Reggie Johnson.
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Erika Enriquez Oct 08, 2018 12:49 PM 
Status changed from (1) Pending to (2) Scheduled
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Erika Enriquez Oct 05, 2018 12:14 PM 
Task reassigned to UCS Tech.
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Erika Enriquez Oct 05, 2018 12:14 PM 
****This is an outgoing email****
Hi Mark,

I need some additional information regarding
service request #69379

Description: NEW GFA SETUP: Replacing old
W#20120651[Edit Inv] with new apple imac W#20170682[Edit Inv] to HSS
216 for Mark Van Steer

This is all ready to be delivered to you, please
let us know when you will be available for us to
deliver this to you. Also, please save any
important files to your Hdrive prior to the delivery.

Thank you,
Erika
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Public
Erika Enriquez Sep 28, 2018 11:20 AM 
imaging..
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Jacob McMurrin Sep 24, 2018 01:23 PM 
NEW GFA SETUP: Replacing old W#20120651[Edit Inv] with new 
apple imac W#20170682[Edit Inv] to HSS 216 for Mark Van Steer. 
Equipment is located in ITC 008 on shelf.
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