Service Request Ticket - # 69382

Service Request Information

CONTACT Name Hovey, Katrina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2018 02:24 PM
Department Education & Leadership Phone 88961
Location Email hoveyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160191[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JX5QKC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. JX5QKC2 Location PDR 2023 Giveaway

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 28:F1:0E:26:E8:41


Wireless NIC 40:49:0F:8A:AE:1B

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 28, 2018 08:46 AM 
Status changed from (2) Scheduled to (5) Completed
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Shandelle Plasker Sep 28, 2018 08:46 AM 
Copier codes needed to be added to the preferences 
of the driver.

Fixed.
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Shandelle Plasker Sep 25, 2018 08:20 AM 
She would like me to come by on Friday morning to 
help with this.
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Shandelle Plasker Sep 25, 2018 08:14 AM 
Left VM for availability.
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Shandelle Plasker Sep 25, 2018 08:12 AM 
Task reassigned to Shandelle Pepper.
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Brighton Bohnenkamp Sep 24, 2018 02:24 PM 
Having trouble printing to college of ed on krusty 
after computer updated, no errors.
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