Service Request Ticket - # 69401

Service Request Information

CONTACT Name Morgan, Becka   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2018 09:03 AM
Department Computer Science Division Phone 88964
Location Email morganb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161102[Edit Inv] (opens in a new window) Bldg/Room ITC 302C
Service Tag JBJL2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. JBJL2H2 Location Becka Morgan

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;

Wired NIC D4:81:D7:D6:6A:71


Wireless NIC 00:28:F8:FE:0C:45

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Oct 03, 2018 08:57 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Sep 26, 2018 04:34 PM 
We've talked about this in class. I am going to setup a time 
to troubleshoot this issue more in depth
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Peter Puettmann Sep 25, 2018 01:02 PM 
Task reassigned to Bradley Karkanen.
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Peter Puettmann Sep 25, 2018 11:08 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Sep 25, 2018 09:03 AM 
Becka called because her power point was not 
opening, it opened while we were on the phone 
but it took three minutes. She says this 
happens frequently and still wants someone to 
come look at it
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