Service Request Ticket - # 69409

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2018 10:06 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160140[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20DTPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20DTPD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:77:FA

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 25, 2018 01:02 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 25, 2018 01:02 PM 
fixed
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Peter Puettmann Sep 25, 2018 11:49 AM 
Task reassigned to Peter Puettmann.
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John Rushing Sep 25, 2018 10:06 AM 
Darla said Banner is no longer working in any 
browser and she also needs someone to reinstall 
her Snapscan software.
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