Service Request Ticket - # 69448

Service Request Information

CONTACT Name VanDeusen, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2018 10:03 AM
Department Business Services Phone 88130
Location Email vandeusm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170255[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 4CMSHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CMSHL2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0C:60:AB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 10, 2018 02:31 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Oct 10, 2018 02:31 PM 
Setup completed!
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Megan Thibeault Oct 09, 2018 01:00 PM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Oct 09, 2018 01:00 PM 
Erika finished setting up this, it is running
windows updates. 

Can you contact Michele after 3pm and get this
delivered, if you can't get ahold of her please
just go deliver it before 4pm.
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Erika Enriquez Oct 09, 2018 09:36 AM 
We need to get delivered today after 3pm!
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Erika Enriquez Oct 09, 2018 09:36 AM 
Task reassigned to Erika Enriquez.
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Tricia Flaherty Oct 09, 2018 09:33 AM 
Priority changed from (3) Priority to (2) High Priority.
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Peter Puettmann Oct 08, 2018 09:01 AM 
oops just saw erikas note. Gona look for updates
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Peter Puettmann Oct 08, 2018 09:00 AM 
sticking now
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Erika Enriquez Oct 05, 2018 12:51 PM 
needing updates..
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Tricia Flaherty Sep 26, 2018 10:03 AM 
cpu W#$20170255[Edit Inv] and monitor W#20171158[Edit Inv] are on top of inventory counter in ITC008 with GFA setup form to go 
out to the Office AD101D in Business Services where there is a vacant position to be filled soon for an Accountant 
position.   There is currently a UCS loaner W#20130845[Edit Inv] in that spot and not the original station W#20141221[Edit Inv]  .  
please make Michelle an admin on this box as she is doing work at this station occasionally until the new person 
is hired.
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