Service Request Ticket - # 69467

Service Request Information

CONTACT Name Kagawa, Keiko   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2018 01:27 PM
Department Humanities Division Phone 89266
Location Email kagawak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20101314[Edit Inv] (opens in a new window) Bldg/Room MA 327
Service Tag Description Dell Professional P2210 22inch HAS Monitor
Serial No. CN0U829K7287214JFHLM Location Keiko Kagawa, NTT English/Writing/Linguistics
TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Sep 26, 2018 03:45 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Sep 26, 2018 03:45 PM 
Shina fixed
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Yumin Chen Sep 26, 2018 02:33 PM 
****This is an outgoing email****
Hi Keiko,

I need some additional information regarding
service request #69467

Description: Word is locking up when printing

What time is good for us to come to take a look?

Thanks!
Yumin
UCS
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Public
Yumin Chen Sep 26, 2018 02:32 PM 
Task reassigned to Yumin Chen.
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John Rushing Sep 26, 2018 01:27 PM 
When she goes to print the MS Word program freezes 
up and stops responding.
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