Service Request Ticket - # 69479

Service Request Information

CONTACT Name Hoobler, Gudrun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2018 08:40 AM
Department Humanities Division Phone 88715
Location Email hoobleg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130873[Edit Inv] (opens in a new window) Bldg/Room TODD 351
Service Tag 43B9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43B9V12 Location Gudrun Hoobler

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:8D:BA

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Sep 27, 2018 09:12 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Erika Enriquez Sep 27, 2018 09:12 AM 
Her volume wasn’t tuned up
Add Attachment
Erika Enriquez Sep 27, 2018 08:42 AM 
Task reassigned to Erika Enriquez.
 Add Attachment
Emma Feldman Sep 27, 2018 08:40 AM 
Her volume stopped working. She said she
experienced these problems during spring term and
tried to mess with her sound/speakers.
 Add Attachment