Service Request Ticket - # 69481

Service Request Information

CONTACT Name Huston, Shaun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2018 10:10 AM
Department Social Science Phone 88296
Location Email hustons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161088[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTJRYHV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC DC:A9:04:84:AB:A2


Bluetooth NIC DC:A9:04:8D:2F:50

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 27, 2018 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 27, 2018 11:22 AM 
all good
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Peter Puettmann Sep 27, 2018 11:09 AM 
Task reassigned to Peter Puettmann.
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Natalie Plasker Sep 27, 2018 10:10 AM 
plugging an Ethernet chord into his laptop, and
his computer gives him a message saying that it is
not plugged in. He double checked to make sure
both ends are plugged in. 

It has been working for him recently, but today it
is not.
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