Service Request Ticket - # 69493

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2018 02:39 PM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160589[Edit Inv] (opens in a new window) Bldg/Room ITC 008-SLGFA Shelf
Service Tag HRYWMD2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HRYWMD2 Location ITC 002

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D2:FC:95

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 27, 2018 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 27, 2018 03:29 PM 
There was no excel on there.
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Shina Oladiti Sep 27, 2018 02:53 PM 
Task reassigned to Shina Oladiti.
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Shandelle Plasker Sep 27, 2018 02:39 PM 
She called saying Excel is not installed on 
WOU#20160589[Edit Inv] in Devolder 107.

Please search for excel to make sure it is not 
on there. If it is please contact or stop by 
Stacys office. Have her log in and make sure 
this is not a profile issue.

Lab is open today after 3PM
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