Service Request Ticket - # 69495

Service Request Information

CONTACT Name Foster, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2018 03:44 PM
Department Social Science Phone 88805
Location Email fosterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140864[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JXB7LN1 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JXB7LN1 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D8:60:44

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Oct 02, 2018 10:10 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Oct 02, 2018 10:10 AM 
Drive mapped.
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Shina Oladiti Oct 02, 2018 09:22 AM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Oct 01, 2018 12:59 PM 
****This is an outgoing email****
Hi Dr. David,

I need some additional information regarding
service request #69495

Description: *9/27* Missing P drive

I am checking on you in regards to the work order
that we have for you to map you P drive. 

Please, get back to us to know when we could come
in for the task.

Regards,

Shina
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Public
Shina Oladiti Oct 01, 2018 12:58 PM 
Left VM
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Shina Oladiti Sep 27, 2018 04:18 PM 
Task reassigned to Shina Oladiti.
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Alix Karkanen Sep 27, 2018 03:44 PM 
David caled about not being able to find his P 
drive
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