Service Request Ticket - # 69521

Service Request Information

CONTACT Name ONeill, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2018 01:09 PM
Department Library & Media Services Phone 88818
Location Email oneills@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 284M8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 284M8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0091562; This station gets full Adobe CC2015 for WIN from Student LAB license

Wired NIC B8:CA:3A:8A:D7:85

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Sep 28, 2018 02:54 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Sep 28, 2018 02:54 PM 
Done.
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Yumin Chen Sep 28, 2018 02:04 PM 
Task reassigned to Yumin Chen.
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Emma Feldman Sep 28, 2018 01:09 PM 
****This is an email****
Hi! We're having a problem with PC (WOU# 20130217)
in the NE corner of the 2nd floor of the Library
in the Digital Media Center. When people try to
log on, it says "The trust relationship between
this workstation and the primary domain failed."

Thanks! -Sean
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