Service Request Ticket - # 69557

Service Request Information

CONTACT Name Vasas, Dona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2018 08:50 AM
Department Business Services Phone 88172
Location Email vasasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160984[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1593LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1593LH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; PL SQL Developer;

Wired NIC 50:9A:4C:45:DF:A2

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 02, 2018 12:33 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 02, 2018 12:33 PM 
went and it seemed to be working fine
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Erika Enriquez Oct 02, 2018 10:36 AM 
not available until after 11am
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Megan Thibeault Oct 02, 2018 08:53 AM 
Task reassigned to Erika Enriquez.
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Megan Thibeault Oct 02, 2018 08:53 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Emma Feldman Oct 02, 2018 08:50 AM 
She said someone came out to work on this last
week and everything was good and now it is saying
that her contract is expired and she needs a code
to reactivate.
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