Service Request Ticket - # 69560

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2018 09:32 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160116[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B008343A Location Lab Printer Loaner

Model ColorQube 8880 Hostname printer-setup1.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP:140.211.114.79 Metered Code:0331 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:6C:34:65

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 04, 2018 08:58 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 04, 2018 08:58 AM 
Printer restarted. Working fine
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Shina Oladiti Oct 04, 2018 08:53 AM 
Task reassigned to Erika Enriquez.
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Shina Oladiti Oct 02, 2018 09:40 AM 
Task reassigned to Shina Oladiti.
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Emma Feldman Oct 02, 2018 09:32 AM 
She is trying to print and it keeps saying ready
to print but nothing is happening. I made sure she
had print credits and told her to try a different
printer for now but that someone would take a look
for future issues.
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