Service Request Ticket - # 69563

Service Request Information

CONTACT Name Holbert, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2018 09:57 AM
Department VP Student Affairs Phone 89246
Location Email holberta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20170799[Edit Inv] (opens in a new window) Bldg/Room WUC 108B
Service Tag 3K496M2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 3K496M2 Location Veteran's Student LAB #4
TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 02, 2018 12:33 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 02, 2018 12:33 PM 
computer needed a reboot
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Erika Enriquez Oct 02, 2018 10:27 AM 
Task reassigned to Erika Enriquez.
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Megan Thibeault Oct 02, 2018 10:02 AM 
We need a few pictures of what it is doing, give
them a loaner and we can warranty the monitor.
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Emma Feldman Oct 02, 2018 09:57 AM 
The monitor is all messed up and pixelated, he
says someone worked on it recently and he is not
sure why it's doing this.
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