Service Request Ticket

Service Request Information

CONTACT	Name	Landon-Hays, Melanie	Date	Oct 02, 2018 12:15 PM
	Department	College of Education	Phone	89223
	Location		Email	haysm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20141271 (opens in a new window)	Bldg/Room	NONE
	Service Tag		Description	Apple MacBook Air 13.3 #Z0RJ
	Serial No.	C1MPX3SVG944	Location	Going to PDR
	CPU	Intel Core i5(1.6GHz dual-core, 3MB L3)
	OS	MAC OS X 10.14 (Mojave)	Software	MS Office 2011 Std for MAC from XXXX2014004298
	Wireless NIC	E0:AC:CB:6D:0F:5C
	Bluetooth NIC	E0:AC:CB:6D:0F:5D

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	eenriquez13@wou.edu	88925

Entered by	Date	Memo
Erika Enriquez			Email Public
Entered by	Date	Memo
Erika Enriquez	Oct 02, 2018 12:36 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Erika Enriquez	Oct 02, 2018 12:36 PM	We don't have any to loan out. But I let her know.	Add Attachment
Erika Enriquez	Oct 02, 2018 12:34 PM	Task reassigned to Erika Enriquez.	Add Attachment
Emma Feldman	Oct 02, 2018 12:33 PM	Will return it 10/8	Add Attachment
Brighton Bohnenkamp	Oct 02, 2018 12:16 PM	waiting to hear back on when we will get it returned	Add Attachment
Brighton Bohnenkamp	Oct 02, 2018 12:15 PM	**This is an email** hank you! I will be in my office between now and 2 PM, so anytime works before then, if you can. The WOU ID on my laptop is 20141271 and my location is RWEC 123. Thank you so much for your help! --Melanie	Add Attachment