Service Request Ticket - # 69573

Service Request Information

CONTACT Name Harrington, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2018 12:45 PM
Department Creative Arts/Music Phone 88275
Location Email harringtonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140654[Edit Inv] (opens in a new window) Bldg/Room SH 103
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ168F8J7 Location Music Adjunct - Gordon Lee

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:39:31


Wireless NIC AC:29:3A:94:2C:93


Bluetooth NIC AC:29:3A:94:2C:94

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Brighton Bohnenkamp Oct 04, 2018 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Oct 04, 2018 10:48 AM 
not having issues anymore
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Emma Feldman Oct 02, 2018 12:55 PM 
Left a voicemail, I'll update it when she calls back.
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Megan Thibeault Oct 02, 2018 12:51 PM 
Task reassigned to Service Request Desk.
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Megan Thibeault Oct 02, 2018 12:51 PM 
need more info on printer.. wou# looks wrong
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Emma Feldman Oct 02, 2018 12:45 PM 
Everyone in the department is able to connect to
the printer but once they send something to it,
nothing is printing.
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