Service Request Ticket

Service Request Information

CONTACT	Name	Borst, Sue	Date	Oct 03, 2018 03:10 PM
	Department	Business Services	Phone	88284
	Location		Email	borsts@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141206 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	CT4NV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	CT4NV42	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:DA:69:6E

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Oct 03, 2018 04:18 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Oct 03, 2018 04:18 PM	She's good!	Add Attachment
Gino Salazar	Oct 03, 2018 03:39 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Brighton Bohnenkamp	Oct 03, 2018 03:16 PM	Task reassigned to UCS Tech.	Add Attachment
Brighton Bohnenkamp	Oct 03, 2018 03:16 PM	crackle on krusty	Add Attachment
Megan Thibeault	Oct 03, 2018 03:15 PM	Task reassigned to Service Request Desk.	Add Attachment
Megan Thibeault	Oct 03, 2018 03:15 PM	Can you get more info, W#? Printer name?	Add Attachment
Brighton Bohnenkamp	Oct 03, 2018 03:10 PM	needs help installing driver to print	Add Attachment