Service Request Ticket - # 69624

Service Request Information

CONTACT Name Morelli, Jacqueline   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2018 09:43 AM
Department Creative Arts/Music Phone 88276
Location Email morellj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141288[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0PVF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D2:5E:49


Wireless NIC B8:09:8A:DA:5C:9F


Bluetooth NIC B8:09:8A:DA:5C:A0

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Oct 04, 2018 11:07 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Oct 04, 2018 11:07 AM 
she might need new batteries. It wasn't seeing it
at all. She will contact when she replaces them
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Erika Enriquez Oct 04, 2018 09:58 AM 
Task reassigned to Erika Enriquez.
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Emma Feldman Oct 04, 2018 09:43 AM 
She moved her computer to a different location in
her office and she thought she put everything back
together right but now it is saying that there is
no wireless mouse or track pad.
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