Service Request Ticket - # 69628

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2018 12:01 PM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110717[Edit Inv] (opens in a new window) Bldg/Room ITC 312A
Service Tag 7X2GDS1 Description Dell Latitude E6520, Intel Core i5-2520M, 2.50GHz
Serial No. 7X2GDS1 Location Scot Morse

CPU Intel Core i5-2520M(2.50GHz,3MB cache)


OS Software bundled with Cyberlink PowerDVD9.5 and Roxio Creator Stater Ed, MS Office Pro Plus 2010 from P0085122

Wired NIC D4:BE:D9:2E:E8:02


Wireless NIC 8C:70:5A:3F:B7:58


Bluetooth NIC 9C:B7:0D:EC:D5:99

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Peter Puettmann Oct 04, 2018 02:03 PM 
Status changed from (2) Scheduled to (5) Completed
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Peter Puettmann Oct 04, 2018 02:03 PM 
Task reassigned to Megan Eichler.
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Peter Puettmann Oct 04, 2018 02:03 PM 
sent email
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Brighton Bohnenkamp Oct 04, 2018 12:08 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Oct 04, 2018 12:06 PM 
Task reassigned to Service Request Desk.
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Megan Thibeault Oct 04, 2018 12:06 PM 
We need a W#
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Brighton Bohnenkamp Oct 04, 2018 12:02 PM 
Scot Morse currently has it in Room ITC 308, he 
has open office hours now until 1pm. 
Note: he would like to know the options of 
replacing it also (GFA)?
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Brighton Bohnenkamp Oct 04, 2018 12:01 PM 
****This is an email****
The battery remains at 1% even after charging over 
night.
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