Service Request Ticket - # 69650

Service Request Information

CONTACT Name Jaskoski, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2018 08:08 AM
Department Financial Aid Phone 88774
Location Email jaskoskk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141177[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 8T4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 8T4NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC Pro subscription from XXXX2015004716 serialized desktop MAY2016 RENEWED MAY2017

Wired NIC 98:90:96:DA:64:AE

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Oct 08, 2018 09:46 AM 
Status changed from (2) Scheduled to (5) Completed
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Bradley Karkanen Oct 08, 2018 09:46 AM 
The workaround is working for her. We are working on a fix.
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Bradley Karkanen Oct 08, 2018 09:45 AM 
Richard gave her the non single sign on link and it is 
working.
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Megan Thibeault Oct 08, 2018 08:14 AM 
Task reassigned to Bradley Karkanen.
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Brighton Bohnenkamp Oct 08, 2018 08:08 AM 
Can't get into banner
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