Service Request Ticket - # 69656

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2018 09:08 AM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150572[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5V5ZHB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5V5ZHB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201X from XXXX2015004715;

Wired NIC 18:66:DA:10:E8:94

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Oct 08, 2018 09:37 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Oct 08, 2018 09:37 AM 
Rejoined AD, applied admin rights for the user, 
connected to the printers, fixed the firefox 
shortcut.
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Robbie Downin Oct 08, 2018 09:10 AM 
Task reassigned to Robbie Downin.
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Brighton Bohnenkamp Oct 08, 2018 09:08 AM 
Needs computer set up in HWC 108 for new employee 
Zachary Hammerle
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